How Does it
Work?
Click to Expand |
The InsideSales.com Power Dialer
is designed to load a list of leads or contacts
to call one at a time. The rep will hear the phone
ring as the system calls each number. This is
far more powerful than Click-to-Dial
or manually dialing because the entire call is
optimized with 'power tools' that automate mundane
tasks. Click-to-Call or Click-to-Dial technology rarely increases productivity, and is usually designed merely for convenience. |
The Power Dialer makes two phone calls; first it calls
you, then dials the defined phone number on the next record
and bridges the calls together. As long as you don’t
hang up your phone receiver it leaves you ‘connected
up’ and immediately patches you in to the next call.
If you don’t make a call for a while it disconnects
you and the next call you make it rings your phone first
so you are ‘connected up’. Benefits:
- Dramatically Increased Dialing Productivity-
The most obvious benefit is the increase in sales
and leads that can be generated by automating the
dialing process. Many clients report they are able
to do eight hours of work in two or two and a half
hours. The Power Dialer is especially designed for
Business to Business applications where the sales
process is more complex and more intelligence must
be provided by the sales rep to navigate to the proper
decision maker.
- Increased Voice Messaging Productivity-
You increase the quality and quantity of voice messages
you leave. Each pre-recorded message is in your own
voice, and can be scripted in content and tone. The
Voice Messaging tool lets you select from a library
of messages and play them over the phone with a single
click, then move on to the next call quickly.
- Increase Call Fulfillment Productivity-
Now you or your reps can fulfill their promises before
they finish the call. Tasks like leaving a voicemail,
sending an email or fax, scheduling a event (appointment)
or a follow up task are one click away.
- Reporting Visibility- By using
the Power Dialer functionality you activate all of
the telephone reporting tools in the InsideSales.com
system to track effort, ratios and results.
- Quality Control- By standardizing
your dialing and voice messaging approach, you optimize
your chances for success every time you make another
dial. You also are able to record or monitor calls
for quality control and training purposes.
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