Chat

		Chat
		Chat is becoming the medium of choice for the Internet savvy. Most people are familiar with AOL or MSN instant messenger, or have used chat support on websites.

But did you know that you could allow your Inside Salespeople to proactively chat with prospects who are surfing on your website?

Such companies as LivePerson.com, Bold Chat, and SightMax have pioneered very effective means for live chat to be initiated. Either an assertive chat screen can be popped up inviting a live conversation, or a more passive screen can beckon to those browsing the site.

Both have proven to increase conversion rates based on different variables and hold a great deal of opportunity for those trying to generate sales through a combination of their website and inside sales.

Settings can be arranged so that chat is only initiated when there are live representatives available to carry on a conversation. 'Canned' responses or access to a self-help database can be activated after hours or for self-service sites as well.

InsideSales.com™ is the only provider of on-demand lead management solutions with built in dialers and telephony integration specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into your system (we also integrate with Salesforce.com), then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our power dialer; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals, and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital investments for enterprise class systems. You can purchase a user seat, outbound dialer seat and inbound agent seat on a per- agent basis paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less. Our marketing software suite is the only complete solution for lead generation marketing, lead management, lead response, and lead nurturing that includes telephony and hosted dialer solutions with email marketing, fax, voice messaging, and web-form callback.

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